Privacy Policy
This Privacy Policy describes how we collect, use, disclose, and protect information when you use our services. By using Refer2Bundle, you agree to this policy. If you do not agree, please do not use our services.
1. Who we are
Refer2Bundle provides digital services including account access, purchases, and related features. For privacy-related requests, contact us at support@refer2bundle.com. Our website is available at https://refer2bundle.com.
2. Information we collect
We may collect the following categories of information, depending on how you use our services:
- Account and identity: Name, username, phone number, email address, referral or affiliate identifiers, and credentials you create (e.g. password; stored using appropriate security practices).
- Transactions: Orders, wallet or balance activity, payment references, and related records needed to provide services and comply with legal obligations.
- Communications: Messages you send to support, SMS or email verification codes, and notification preferences where applicable.
- Technical and usage: Device type, app version, IP address, approximate location derived from IP, timestamps, and diagnostic data to secure accounts and improve reliability.
- Security: Fraud-prevention signals, rate limiting metadata, and logs needed to protect users and the platform.
3. How we use information
We use information to:
- Create and manage your account and authenticate you;
- Process purchases, top-ups, withdrawals (where applicable), and affiliate or referral activity;
- Send transactional messages (e.g. order status, security alerts) and respond to support requests;
- Detect, prevent, and investigate abuse, fraud, or violations of our terms;
- Improve performance, fix bugs, and understand aggregate usage trends;
- Comply with applicable law and enforce our agreements.
4. Legal bases (where applicable)
If laws such as the GDPR apply, we rely on appropriate bases including: performance of a contract with you, legitimate interests (e.g. security and fraud prevention, service improvement) where not overridden by your rights, compliance with legal obligations, and consent where required (e.g. certain marketing or optional features).
5. Sharing of information
We do not sell your personal information. We may share information with:
- Service providers who assist us with hosting, messaging, analytics, payment processing, or security, subject to confidentiality and purpose limitation;
- Professional advisers where required (e.g. legal or accounting);
- Authorities when required by law or to protect rights, safety, and security.
If we use analytics or advertising tools, we configure them to minimize personal data where possible. You can limit certain tracking through your device settings (e.g. limit ad tracking on mobile).
6. International transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) for cross-border transfers.
7. Retention
We retain information for as long as your account is active and as needed to provide services, resolve disputes, enforce agreements, and meet legal, tax, and accounting requirements. Some records may be retained longer when the law requires.
8. Security
We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we encourage you to use a strong, unique password and protect your device.
9. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or export personal information, or to object to or restrict certain processing. You may withdraw consent where processing is consent-based. To exercise rights, contact support@refer2bundle.com. You may also have the right to lodge a complaint with a supervisory authority.
Account deletion for mobile users is described on our Account deletion page, including in-app and API options where available.
10. Children
Our services are not directed at children under the minimum age required in your jurisdiction. We do not knowingly collect personal information from children. If you believe we have, contact us and we will take appropriate steps.
11. Third-party services
Our site or apps may link to third-party sites or services. We are not responsible for their privacy practices. Please read their policies before providing information.
12. California residents (summary)
If the California Consumer Privacy Act (CCPA) applies, you may have additional rights regarding personal information, including requesting access or deletion and opting out of certain “sales” or “sharing” as defined by law. We do not sell personal information for monetary consideration. To submit a request, email support@refer2bundle.com with “CCPA Request” in the subject line.
13. Changes
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use after changes constitutes acceptance where permitted by law. Material changes may be communicated through the app, email, or a notice on our site.
14. Contact
Questions about this policy: support@refer2bundle.com · Support